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# How to remove a contact from an automation?

### How to remove a contact from an automation?

There are 2 ways to remove a contact from an automation in Platformly:

* **Automatically** when the contact **unsubscribes** from the specific project or mailing list;
* Set up a **Global Condition** in the automation, for contacts to be removed from the specific automation when the condition is met.

### Automatic removal when a contact unsubscribes from a project or mailing list

1. By default, when contacts receive an email through Platformly, there is a link at the bottom of the email for the contacts to click to unsubscribe.

![](https://storage.crisp.chat/users/helpdesk/website/38fcf8f7d7ddec00/ply-automation-2_1n2y2a4.png)

Note, it is possible to remove the default footer and place the unsubscribe link elsewhere in your email. You can read more about how to do this [here](https://help.platform.ly/en/article/removing-the-default-footer-on-outgoing-emails-1a2su8d/).

2. When users click on the unsubscribe link, they have the option to select the project / mailing list that they want to unsubscribe from. 

![](https://storage.crisp.chat/users/helpdesk/website/38fcf8f7d7ddec00/unsubscribe_1eoq4vq.png)

3. If contacts unsubscribe from a project / mailing list, **all automations** for that specific project / mailing list will be **automatically** stopped for the contacts and they will not receive any further emails under that specific project / mailing list, unless they  re-subscribe to the project / mailing list.

### Set up a Global condition

4. When creating an automation, you can create an **"End If"** or **Global Condition**, for the automation to stop in the event of the condition being met. For example, you could set up a global condition for the automation to stop, if the contact is added to a specific segment or has a specific tag, if a contact opens a particular email, if a contact clicks on a particular email link, if a contact orders a certain product and so on.

![](https://storage.crisp.chat/users/helpdesk/website/38fcf8f7d7ddec00/ply-automation-3_1l2xl9p.png)

5. Below is a video tutorial on how to remove a contact who clicks on a specific link in an email from an automation.

${youtube}[How to Remove a Contact  From an Automation in Platformly](m2gxRa4IVsM)

If you have any questions or need help setting up your email marketing automations, you can contact our friendly support team at any time by clicking on the **"?"** icon at the top right of the page and selecting **"Help"**.